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Name

enter_calltrack.cgi — Create or Modify a Calltrack

Synopsis

/usr/local/billmax/cgi-bin/enter_calltrack.cgi

DESCRIPTION

enter_calltrack.cgi is designed to take information supplied by the form /usr/local/billmax/uatemplates/calltrack.tmp to create or modify a record in the calltrack table. The values are passed via environment variables.

REQUIRED ENVIRONMENT VARIABLES

FORM_action - GEV_STRING

If "SAVE & CLOSED", then the State of the Calltrack is changed to Closed State as the Calltrack is saved. Otherwise the Calltrack is simply saved.

FORM_number - GEV_INT

System Identifier for a database row. In most cases automatically generated. Allowable range is 1-2147483647.

FORM_state - GEV_INT

The State of the Calltrack.

FORM_usernum - GEV_INT

The value of user.number for the User to which this Calltrack is associated.

FORM_pop - GEV_INT

A value from popregions list. The POP that a customer is trying to access.

FORM_callnum - GEV_STRING

Generally used when operating an ISP. The number from which the customer is dialing in order to gain access.

FORM_modem - GEV_STRING

If non-zero, the default interpretation is a value from modems list representing the modem the customer is using.

FORM_mspeed - GEV_INT

If non-zero, the default interpretation is a value from modems list representing the modem the customer is using.

FORM_os - GEV_INT

If non-zero, the default interpretation is a value from oss list representing the operating system the customer is using.

FORM_problem - GEV_STRING

A value from ctproblems list. Used to classify the reason for the Calltrack.

FORM_text - GEV_STRING

Free form text for describing the problem, symptoms, resolution, etc.

FORM_refcount - GEV_INT

The number of times the Calltrack has been viewed.

FORM_generation - GEV_TIMESTAMP

A timestamp denoting the last time the record was modified.

FORM_priority - GEV_INT

Represents the urgency of the Calltrack. Values are 0-5.

RETURN VALUE

System value EX_OK for success.

If successful, a "Location" directive for re-displaying the form with the update information is printed to stdout.

NOTES

NONE

SEE ALSO

NONE


Document Revision A for BillMax 2.2.0   -   Copyright © 1997-2006 The iSpark Group, Inc.

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