Q What credit card types may I accept?
A You will automatically be set up to process VISA. and MasterCard. transactions. To accept American Express, and Diner's Club, simply click on those card types on your application. For American Express., you will need to obtain and/or provide a Service Establishment (SE) number.

Q What types of merchants do you not accept?
A ISP's. Webhosts, Audio, Custom golf clubs, Gaming, lottery, Sweepstakes, Credit card insurance programs, Online trading (brokerage), Travel and travel related businesses, Airlines ,Videotext, Mail order herbal remedies, Multi-level marketing companies, Online newsletters, and much more!

Q How long will it take me to complete the online application?
A We've designed our short online application with your busy schedule in mind. But before you begin, you will need to gather necessary information. Provided you have all of the information on hand, you can complete the application in 15 minutes.

Q Am I required to have a physical storefront to process credit cards?
A Most of our e-commerce applicants have physical storefronts; however, this is not a requirement.

Q What type of bank account do I need?
A You will need a business checking account. Your bank must allow you to credit and debit this account via ACH methods.

Q Can I keep my current merchant bank account and still use Authorize.Net as my credit card processor?
A Yes, but with the BillMax/Authorize.Net/e-onlinedata combination, you will have lower rates and seamless integration.

Q What happens after my application is approved?
A After e-onlinedata approves your application, they will send you an email that confirms your approval and contains your assigned Merchant ID number. You will also receive an email from Authorize.Net informing you that Authorize.Net set up your payment gateway account and telling you how to activate it. You will also receive a Welcome Packet from e-onlinedata by mail, which explains your merchant account in more detail.

Q How quickly can I begin processing credit cards?
A Once you receive the e-mail containing your assigned Merchant ID number and activate your payment gateway, you can begin processing credit cards.

Q How will I get paid for credit card transactions?
A Your checking account will be credited for credit card payment 5 business days after you submit your transactions.

Q Is my application information secure?
A Yes, your application information is encrypted and secured.

Q Who will review the information on my application?
A The merchant underwriting and activation group at e-onlinedata will review your application. The information you provide is kept confidential.

Q Is there a contract to sign?
A You will sign an agreement with e-onlinedata for your merchant services account and an agreement with Authorize.Net for your payment gateway account. The agreement with e-onlinedata will ask you to confirm that you have read, understand, and will abide by certain Terms and Conditions, and that you personally guarantee the merchant services account and accept the rate structure assigned to your business. The Authorize.Net agreement will ask you to confirm that you will abide by certain terms and conditions specific to Authorize.Net payment gateway services.