Q	How many users can BillMax support?
	A	Recent benchmark tests successfully processed over 500,000+ account, 600,000+ users, 600,000+ services and 22,000,000 transactions over the course of one year.
	Q	Why do I need BillMax?
	A	BillMax solves all the billing problems that ISPs, web hosts, and other subscription-based businesses encounter as they grow. BillMax automates your billing, enhances your customer service, improves overall communication, and, best of all, frees up your valuable time and resources to grow and improve your business.
	Q	Can I customize BillMax? Can I write my own modules and expand BillMax's capabilities?
	A	Yes. We give you most of the source code. BillMax has several hooks that you can call to and create extra modules.
	Q	Can BillMax handle billing for all my customers? How about credit cards?
	A	Yes. BillMax has several methods of billing postal invoices, faxes, and email. BillMax can be set to generate invoices daily for your customers. And, along with your choice of credit card processing software , BillMax can automatically charge customers as needed. You can also configure it to send a warning message to customers whose card is about to expire.
	Q	How does BillMax integrate with credit card software? Give me details.
	A	BillMax uses industry standards to process electronic payment in batch or real time.
	Q	How do customers view statements and manage their accounts?
	A	BillMax provides an external customer interface for your website. Your customers can manage their accounts and view statments through your website.
	Q	BillMax ships with "most" of the source code - what is held back?
	A	You are provided the majority of source code to BillMax when you make your purchase.  You get source for over 120 executables (a small % of this count are ascii scripts),  nearly 100 or so templates or html files, plus 40 or so other configuration files. Although some source code is not provided, you have enough source to do most any customizations.  If you feel that you need source to the unavailable code let us know and we can work with you on a consulting basis.
	Q	How does BillMax do back end provisioning?
	A	Whenever a new service is added or the state changes, the service_hook is called. The environment contains variables from the account. These can be used to provision machines via direct access.
	Q	What kind of reports will BillMax give me?
	A	BillMax can produce a wide array of reports, including financial and statistical.
	Q	Can BillMax handle multiple companies' information?
	A	BillMax has built-in multi-company support, so you can keep customer data for different companies in a single BillMax installation, easily maintaining separate services and billing configurations.