Resend Documents from BillMax

  1. Choose Correspondence > Requeue Batch Documents to limit the documents to a particular delivery method or date.
  2. Choose Refine Search and add filters. Click Apply. Example below:
  3. Review the results and make adjustment if needed. Use the side bar showing how many in the list as a reasonableness check.
  4. Choose Requeue Documents for Delivery. Filter on today's date with a Status of QUEUED to see the results. The documents will be sent tonight during batch processing.
  5. To send the documents immediately, choose System Administration > Batch Processing.
  6. Click the number for the "nightly" batch job.
  7. Click the number for "Send Billing Documents".
  8. Click Run Process and the documents will be sent.