Service Availability No Sources

If there are no Service Availability Sources, there is a way to trigger default settings for new Accounts. This includes the automatic creation of an installation Ticket.

Configuring the List ServiceAvailability and selecting Check Service Availability for the Account Technology setting will cause the following when adding a new Account via the Staff Portal:
  • The Technology for the User will be set to Technology in the List.
  • A Ticket will be created using the Queue and Issue in the List.

In addition, if an Account is created using the Customer Portal prequailify page, then the VirtualCompany and Profile settings will be used if specified.