Check Tax Setup

Validation of the Tax Group settings validates the structure of the settings with respect to Tax Regions and Products sold. It does not validate the data entered, i.e. it will not validate tax rates.

Select Billing Administration > Check Tax Setup from the Main Menu.
Note: The most common error is when there is not a Tax Group for a Tax Region/Tax Class combination. This is detected by verifying for each User the Tax Region setting and the Tax Class settings of the recurring Services being sold to the User.