CDR Rating

CDR rating is the classification of CDRs and the assignment of one or more billing amounts to a CDR.

BillMax separates CDRs into outbound and inbound CDRs. A CDR is considered outbound when the source number or channel matches the Package or Service d01 field. A CDR is considered inbound when the destination number or channel matches the Package or Service d01 field. Note that from the BillMax perspective, a CDR may be both outbound and inbound.

BillMax classifies outbound CDRs as one of four types of calls:
  • Plan Calls - "local" calls for which the sum of the minutes of the call is included for price for a specified duration. A typical plan is so many minutes per month. If the caller exceeds the specified Plan minutes, more billings may occur.
  • Long Distance Calls - Any call that is not a Plan, N11 or Toll Free call.
  • N11 Calls - (211, 311, ...) - N11 calls designated as such during CDR preprocessing. Allows for non North America users of BillMax.
  • Toll Free Calls - In North America, number where the area code begins with 800, 844, 855, 866, 877 and 888 - Toll Free calls designated as such during CDR preprocessing. Allows for non North American users of BillMax.

Rate Decks

Rate Decks are used to determine whether an outbound CDR is a Plan Call or a Long Distance call and what per minute billing should occur. BillMax uses up to two Rate Decks. If selected, BillMax will use data from http://www.localcallingguide.com/ to determine the local calling area for a particular number. If the called number falls in the local calling area, then the CDR is considered a Plan Call. If data from http://www.localcallingguide.com/ is not used or the call number is determined to be a Long Distance call, BillMax may consult a second Rate Deck if specified. If the billing for the called number in the second Rate Deck is 0, then the call is considered a Plan Call, Otherwise it is considered a Long Distance call and is subject to the billing in the second Rate Deck and the Long Distance billing parameters.
Attention: If data from http://www.localcallingguide.com/ is not used and no Rate Deck is specified, all calls are considered to be N11, Toll Free and Plan calls. None are considered Long Distance.
Attention: If data from http://www.localcallingguide.com/ is used the primary source search key is used for lookup and must be a 10 digit phone number. This does not imply that the 10 digit number be the d01 field in the BillMax database. As an example, if the primary source search key is 8174467776, the secondary source search key is BillMax and the d01 value in the BillMax database is BillMax, then the CDR will have an association base on the BillMax value but the look up in the data from http://www.localcallingguide.com/ will be done using 8174467776.

The Rate Deck specification for BillMax may be found here BillMax CDR Rate Deck.

BillMax supports the following billing models:

Plan Calls

BillMax supports the following billing parameters for Plan Calls:
  • A limit on the number of minutes before extra billing occurs or an unlimited plan.
  • Optional inclusion of minutes from inbound calls in the total minutes for billing/display.
  • An optional connect fee for every completed outbound call

Long Distance Calls

BillMax supports the following billing parameters for Long Distance Calls:
  • A default rate for calls not found in Rate Decks.
  • An option to include both outbound and inbound minutes in the Plan minutes calculations.
  • An optional connect fee for every completed outbound call.

N11 calls

BillMax supports the following billing parameters for N11 calls:
  • Selection for each N11 number where it will be included in Plan minutes calculations.
  • A default rate.
  • A default connect fee.
  • Selection for each N11 number as to whether it will be billed the fee or rate. For example, no billing for 911 calls may be desired.