Customer Organization Overview

Customers are organized in the following manner:
  1. A customer is represented by an Account.
  2. An Account belongs to a Virtual Company.
  3. An Account's billing rules are primarily stored in an Account Profile.
  4. An Account Profile may be limited to one Account or be shared by many Accounts.
  5. An Account may have multiple Users.
  6. A User is used to represent an additional contact for an Account, an additional service location for an Account or both.
  7. An Account may have a Guarantor Account.
  8. A Guarantor Account is a customer that will pay the billings on behalf of other Accounts.
  9. A User may have one or more Packages/Services/Fees which represent products sold/provisioned on a recurring basis to the customer. See Products.