Updates
Keep up with the latest and greatest that BillMax has to offer!
Recent BillMax Major Releases
We continually update BillMax with new functionality and customer requests.
BillMax 2023 Q3 - August 3, 2023
BillMax 2023 offers integration with Avalara for taxing and reporting purposes. A new version of invoices is also available that streamline the service item display. Support for the BDC report continues to evolve so that the FCC requirements can be met.
BillMax 2022 Q3 - August 8, 2022
BillMax has added the BDC report and also RGU reports. The BillMax Customer Portal now can collect a digital signature for Terms and Conditions. An AWS SES email service is available – know when a document is delivered and opened by a customer. A Mikrotik queue program has been added. Email Customers in Bulk offers a way to email customers with filtering in City, Zip, Virtual Company, etc.
BillMax 2022 Q1 - January 18, 2022
BillMax has updated the FCC 477 for the new 2020 Census data requirement, included new integration with Market Broadband, and made it easy to send emails to all Users on a POP or AP.
BillMax 2021 Q2 - May 2021
BillMax has added the ability to use package/service definitions across multiple companies, an integration with Zoho CRM that syncs BillMax Accounts and Users to Zoho contacts, and an export file to update NetSuite.
BillMax 2020 Q4 - December 18, 2020
BillMax has added the ability to add custom fields to the AP and POP tables. BillMax has expanded Select Fee Groups to support matching recurring fees/one time fees to city, state, country, tax region and pop. The invoice integration with DispatchMe has been updated to handle multiple open jobs on a single account.
BillMax 2020 Q3 - September 15, 2020
BillMax has upgraded its support for CDR billing and included support for the FCC 499, updated the underlying technology for PCI Compliance, and improved data collection for towers and APs.
BillMax 2018 Q4 – December 12, 2018
BillMax is pleased to announce support for check scanning, integrated FreeRADIUS support, and TowerCoverage registration in the customer portal.
BillMax 2018 Q2 – July 11, 2018
BillMax has added IPPay’s Card Updater Service and a method of reconciliation of IPPay Echeck deposits using settlement files.
BillMax 2018 Q1 – April 9, 2018
BillMax offers USPS Address Verification, HTML presentation for Email Templates, and price changes for existing package and services. A Financial Close has also been added so that historical transactions cannot be changed.
BillMax 2017 Q4 – December 12, 2017
BillMax has redesigned tickets to include service level agreements. Escalate tickets based on issues and ticket queue. Displays for accounts and users are customizable based on login id.
BillMax 2017 Q1 – March 8, 2017
BillMax has delivered a Scheduling/Work Order module with calendaring. Integrations are complete with BlueTie, MagicMail, and Moneris.
Press Releases
BillMax Billing Solutions Now Offers AWS Email Services
Fort Worth, Texas – Oct. 1, 2023 – BillMax Billing Solutions, a software company for internet and VoIP providers, now offers clients an optional service featuring Amazon Web Services Simple Email Service (AWS SES).
Using AWS SES through BillMax has advantages over sending email through a standard mail system, including a greatly improved delivery success rate, reduced administrative burden, status tracking, scalability to tens of thousands of emails, and reputation management for emails sent. BillMax staff will handle proper setup of DNS, SPF alignment, and DKIM signatures so emails are more likely to be received by mail servers and not bounced or placed in spam folders. Emails can be configured to originate with dedicated IP addresses so bad practices of other senders won’t adversely affect the sending domain’s reputation.
“We’re excited to offer this service to our clients so they are better able to serve their customers,” said William Schoolfield, Vice President of Business Development. “Sending customer communications and knowing they are received and read is an essential part of every business. Offering this service will raise the success and clarity of reaching customers.
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals, manage a customer’s life cycle to improve customer service, reduce costs, and lower administrative overhead. Since 1998, BillMax has completed hundreds of installations for clients around the world. The BillMax team works closely with clients to put in place a solution to meet their particular needs. More information at billmax.com.
BillMax Billing Solutions Partners with Avalara to Automate Tax Compliance
Fort Worth, Texas – March 1, 2023 – BillMax Billing Solutions, a software company for internet and VoIP providers, today announced it has partnered with Avalara, a leading provider of tax compliance automation software for businesses of all sizes.
BillMax Billing Solutions is now part of Avalara’s “Certified for AvaTax” program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, BillMax clients can now choose Avalara’s AvaTax to deliver sales and use tax calculations within existing business applications at the time of checkout or billing — in real time. And, Avalara Returns to automate the indirect tax returns filing process, saving businesses time and money while reducing risk.
BillMax Billing Solutions offers BillMax 2023 as a Customer Relationship Management (CRM) system designed specifically for internet and VoIP providers. BillMax 2023 follows a customer’s complete life cycle and promotes automation for billing, service provisioning, and payment processing. This latest platform gives a comprehensive view of business so small problems do not multiply. It can be extended or integrated with third party application such as Avalara, for a “best of breed” approach. BillMax provides an innovative billing solution paired with flexibility, customization and client support.
“We’re excited to partner with Avalara to provide our clients with an automated way to calculate taxes and fees,” said Paul Slezak, CEO of BillMax Billing Solutions. “Managing sales tax manually is complex and costly, especially for our clients who have expanded to multiple states. Our integration with Avalara helps our clients efficiently achieve compliance so they can return to their core business.”
Marshal Kushniruk, executive vice president of strategy at Avalara said, “BillMax understands the needs of its clients, and their software solution reduces complexity for them in many ways. We understand that digitization of business processes is not an option, it is essential; we are proud to offer fast, accurate, and easy tax compliance solutions to our shared customers.”
BillMax Billing Solutions is now an Avalara Certified partner. Certified partners pass a series of criteria developed by Avalara to ensure the connector’s performance and reliability, thereby helping mutual customers benefit from a seamless experience with Avalara’s tax compliance solutions.
About Partner
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals, manage a customer’s life cycle to improve customer service, reduce costs, and lower administrative overhead. Since 1998, BillMax has done hundreds of installations for clients around the world. The BillMax team works very closely with clients to put in place a solution to meet their particular needs. More information at billmax.com.
About Avalara, Inc.
Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Brazil, Europe, and India. More information at avalara.com.